WELLCOME

Welcome to www.magicdollsboutique.com. Access to and use of our web site as well as the presentation, sale, delivery and return of any of our products displayed on this site and the protection of your personal data are subject to the following terms of use, which are mandatory and applicable to all transactions made through www.magicdollsboutique.com. These terms are fully compatible with European law. You are required to read the terms carefully and only if you agree with their content, use the website www.magicdollsboutique.com and purchase products through it.

 The Company reserves the right to change the content of the Website at any time and to modify the terms and conditions by informing the users accordingly.

THE COMPANY

In our online store at www.magicdollsboutique.com products are displayed for sale by company Dimond fasion boutique LTD, under trade name Magic Dolls Boutique, located at Letets 20, Novi Iskar, 1280, Bulgaria, UIC 205139575, contact email: contact@magicdollsboutique.com, represented by Ms. Margarita Zdravkova.

GENERAL

The online store Magic Dolls Boutique sells and promotes products of our own creation as well as products of the suppliers with whom it cooperates.

Our website www.magicdollsboutique.com, provides you with:

– browse our online store, find out about our products, their features, prices, delivery and payment methods,

– find out about your rights under the Consumer Protection Act and the Electronic Commerce Regulation

– direct fast order without registration by filling require data for finalizing the purchase. You will receive email for processing status and delivery date. 

– contact online at www.magicdollsboutique.com by emailing us at: contact@magicdollsboutique.com, by starting Live Chat or by sending message to our Facebook page: https://www.facebook.com/MagicDollsBoutique, so as to answer any questions you have, order online the products you want, etc.

– make electronic payments in accordance with the payment methods supported by Magic Dolls Boutique – online / online (with credit card, Pay Pal), and offline / on-line (by cash on delivery, by bank deposit).

To find out more about our Company’s privacy policy click HERE.

USE OF THE WEBSITE

You can make direct fast order without registration by filling require data for finalizing the purchase. You will receive email for processing status and delivery date. Use of www.magicdollsboutique.com website by each member is at its sole responsibility.

                Upon completion of your purchase you agree that you are aware of the General Terms and Conditions and you are obliged to comply with them.

                Magic Dolls Boutique reserves the right to reject any member request and to discontinue at any time at its sole discretion the registration of a member for any reason (B.C. due to refusal to receive the ordered products upon delivery, due to breach of these Terms of Use and Transaction, due to unconventional behavior, etc.). The content of the website www.magicdollsboutique.com is not and cannot in any way be construed as creating a direct or indirect incentive to users / consumers to take any action.

By using this site you are required to provide us with correct and accurate email, postal address or other contact data. Once given, you consent that we may use the information to contact you if necessary. If you do not give us all details we need, we may not be able to complete your order.

If you change your contact info (email, etc.) you must update your profile in a timely manner.

              By placing an order through the Website, you guarantee that you are at least 18 years old and have legal capacity to enter into binding agreements.

Magic Dolls Boutique warrants that the rights of users / consumers / visitors / future customers of www.magicdollsboutique.com will be complied with Bulgarian and EU legislation on consumer and electronic commerce protection remotely.

RESERVATIONS

Magic Dolls Boutique makes every effort to present the products on the web site in the most accurate possible way. Given the distance selling of the products, certain properties of the products sold (colors, fabrics, etc.) as presented through photos or other illustrations on our website www.magicdollsboutique.com may be slightly different from those of the actual product. If the product does not meet your expectations you can return it to us in accordance with our Return Policy, which you will find in the corresponding section on our website.

ARRANGEMENT OF THE CONTRACT

                In order to reach a contract between Magic Dolls Boutique and you, your order must be accepted by our company. To place an order, you will be asked to follow the online shopping process. You will then receive an email from us confirming receipt of your order. Please be aware that this does not mean that your order has been accepted by us. Your order will have been approved, i.e. it will have been accepted when an email is sent to you verifying that the product has been shipped. We will notify you of the contract by sending you an email. You will not be deemed to have a contract between Magic Dolls Boutique and you in respect of any products, if Magic Dolls Boutique has not accepted your order, has not shipped the products.

YOUR ORDER

The purchase of the products, available at our online store at www.magicdollsboutique.com, can be made electronically after you register, with a name and password and when you place your order with a product order form. Other shopping product options are:

– by emailing at contact@magicdollsboutique.com

– by sending a message to social media –

on Facebook: https://www.facebook.com/MagicDollsBoutique

or

on Instagram https://www.instagram.com/magicdollsboutique/

By placing an order through the Website, you warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements.

By using this web site you consent to the electronic processing and storage of your personal information and you declare that all information and details you give to us are true and accurate. Our company assumes no responsibility if the data you provide about the delivery is incorrect or misleading.

All products available in our online store at www.magicdollsboutique.com include their VAT details and prices. Shipping costs are not included in the product price. Payment is made by Credit card, Pay Pal or cash on delivery.

DELIVERY

Once you complete and confirm your order via the website www.magicdollsboutique.com by filling and sending the relevant order form available on our website where you will be informed about the method and timing of payment, Magic Dolls Boutique sends a confirmation of the order immediately to the email you have stated.

The user of www.magicdollsboutique.com must ensure that his profile data is updated in a timely manner.

Magic Dolls Boutique is required to deliver your purchases within 4-7 business days for the territory of Greece, Romania, Poland, Czech Republic, Slovakia, Slovenia, Hungary, Croatia and within 3 days for territory of Bulgaria. For the rest of the world shipment takes place within 5 to 10 business days after the order has been approved and in accordance with the terms and conditions announced on the website of the online store.

SHIPPING COST

The online store Magic Dolls Boutique is partner with DPD, ASC and Speedex couriers for the territory of Greece and Romania. For the territory of Bulgaria purchase deliveries are carried out with the transport companies Speedy and Econt. For Poland DHL, for Hungary Sprinter, for Croatia DPD, for Czech Republic DPD, for Slovakia DPD, for Slovenia DPD. For the rest of the world, shipment is performed with the help of the Postal Service.

For orders above 100 EUR shipping is free. For orders up to 100 EUR shipping cost is 5 to 10 EUR depending on the weight and volume of the order. Delivery within Greece, Romania, Poland, Hungary, Croatia, Czech Republic, Slovakia, and Slovenia takes 4 to 7 business days depending on the selected courier company. Within 3 working days for territory of Bulgaria. For the rest of the world shipment takes place within 5 to 10 business days.

PRICE POLICY

       Our company follows a free pricing policy, always under the prescribed legislation. Therefore, Magic Dolls Boutique reserves the right to modify the quoted prices and to change and withdraw offers at any time with or without prior notice.

PRICE AND PAYMENT

        The price of each product will be the one set at any time on our website. Prices on our site include VAT, but not shipping costs.

       Once you have selected all the products you wish to purchase, these will be added to your shopping cart and the next step is to continue with the order and choose the payment method. To do this, you must follow the steps of the purchase process by completing or verifying the information you are required at each step. Payment can be made either by cash on delivery; by bank deposit; by Visa, Master card and American Express credit cards; by debit cards; by PayPal.

PAYMENT

          Our company supports the following payment methods

– Credit Card Payment

Online store Magic Dolls Boutique accepts Visa, Master card and American Express credit and all typed of debits cards.

– PayPal payment

The online store Magic Dolls Boutique accepts payments through PayPal

– Payment upon receipt of order at your address (cash on delivery)

When you place your order at your address you pay the shipping agent the cost of your order and the shipping costs. Service is proposed for EU countries listed below:

Greece, Bulgaria and Romania for orders through the Website magocdollsboutique.com, FB page Magic Dolls Boutique and Instagram magicdollsboutique.

Poland, Hungary, Croatia, Czech Republic, Slovakia, and Slovenia for orders through FB page Magic Dolls Boutique and Instagram magicdollsboutique. 

– Payment by Deposit to bank account of Magic Dolls Boutique

If you have opted for a bank deposit you will need to discount your order (or adding any agreed shipping costs, for example) in order to begin processing your order request. Customer will be required to pay any transfer expenses, bank fees and charges incurred. The account of our company where you can deposit your order is:

Holder: DIMOND FASION BOUTIQUE OOD

Bank: Raiffeisen Bank Bulgaria

Account number: 1009340615

IBAN: BG56RZBB91551009340615

BIC: RZBBBGSF

RIGHT TO CANCELL ORDER

         You can cancel your order in the following cases:

  1. a) Before shipping the product

– by sending email to: contact@magicdollsboutique.com

  1. b) Upon receipt of the product – You may exercise your right of withdrawal within 14 calendar days.

The purchase price will be sent to your bank account within 14 business days of receiving the product. Probable currency exchange losses will not be refunded.

WITHDRAWL AND REPLACEMENT

          Withdrawal is the right under which the customer has 14 calendar days to return the product he has purchased, for any reason, even unreasonably, and to request replacement or refund. This deadline applies to all Member States of the European Union.

For all Magic Dolls Boutique products (clothing, footwear, accessories) the withdrawal or replacement of each order is made within 14 calendar days of the day you received the products. Return courier costs are borne by you.

Prerequisites for exercising the right of withdrawal and replacement are: No use of the product (not washed, discolored, etc.), no labels or markings (e.g. stickers, brand markings, etc.) have been removed on the products. Its condition is excellent, as it was received, without damage, without any defects, complete and in its package, containing receipt. Returns for hygiene related products (e.g. swimwear, underwear, socks, etc.) are not accepted.

To inform us of your intention to withdraw or replace product you can email: contact@magicdollsboutique.com, or complete and send the Remote Purchase Agreement form HERE.

Our company will do its best to substitute the product you are returning to us either because the size is not right for you, or because the color is not to your liking, or because you want another product.

The Company has the right either to refund in case of withdrawal or to replace the products in case of replacement after receiving and checking their status. All products returned to our Company are subject to thorough quality control.

If you receive the product without expressing any specific reservation, it means that you have unconditionally received the product from our company.

PRODUCT RETURN PROCEDURE

Return of the products you have ordered from our site is made within 14 calendar days. The process is simple and takes place electronically. 

– Complete and send the Remote Purchase Agreement template you will find on our website. To complete the withdrawal form, click HERE.

or

– Email us at: contact@magicdollsboutique.com

Prerequisites for exercising the right of return are: Not to have used the product, no labels or markings (e.g. stickers, brand markings, etc.) have been removed on the products. Its condition is excellent as received, no damage, no defects, complete and in its packaging, containing receipt. Returns for hygiene related products (e.g. swimwear, underwear, socks, etc.) are not accepted.

OTHER TERMS AND CONDITIONS

                The above terms of use may be amended at any time by our company and Magic Dolls Boutique assumes the responsibility to notify the members registered in our online store.

Any modification of the Terms is made by posting them on our website. If one of the above conditions is or becomes invalid, the rest terms of this Agreement, which are normally applicable remain in force.

The laws of the Republic of Bulgaria shall apply to matters not settled in this Convention.

Unless it is possible to reach a consensual settlement of any dispute that may arise regarding the operation and use of our online store, the Bulgarian Courts or the Consumer Protection Commission shall have jurisdiction.

         The above general terms of use apply to all Users of the online store at www.magicdollsboutique.com

PRINCIPLES OF SUPERVISION AND CONTROL

The principles of control and supervision in Bulgaria are as follows:

The Commission for the Protection of Personal Data is located at ‘Ivan Evstratiev Gesov’ № 15, Sofia, Bulgaria, tel. 00359 (02) 940 20 46, fax: 00359 (02) 940 36 40, e-mail: kzld@government.bg, kzld@cpdp.bg, on the Commission’s Personal Data Protection Website: www.cpdp.bgyou can find information on the institutional framework for the protection of personal data in Bulgaria and Europe in three languages: English, French and Bulgarian.

The Consumer Protection Committee is located at Slaveikov Square №4А, 3, 4 and 6 floor, Sofia, Bulgaria, tel. 00359 2/980 25 24, fax: 00359 2/988 42 18, hotline 00359 / 0700 111 22. The Consumer Protection Committee website is: www.kzp.bg

COMMUNICATION

For any clarification relating to www.magicdollsboutique.com you can contact us daily at: contact@magicdollsboutique.com